FAQs

Our mats are made from premium cork harvested from Portuguese cork oak forests, paired with a natural rubber base. They're free from PVC, TPE, and microplastics, and the cork surface is naturally antimicrobial and odor-resistant.

Yes. Cork gets grippier the more you sweat, which makes it ideal for hot yoga and sweaty practices. It's also naturally resistant to bacteria and odour, so it stays fresher for longer with minimal cleaning.

No. Because there's no PVC or synthetic foam involved, there's no "new mat" plastic smell straight out of the packaging.

No — cork bark is stripped by hand without ever felling the tree, and the trees continue to grow and absorb carbon afterward. This makes our supply chain carbon-positive from forest to studio.

Each bundle includes the cork yoga mat, a woven cotton carry bag, a bamboo silk eye mask, and a 20% discount voucher toward a future purchase.

Yes — we also offer a glass water bottle with a protective cork sleeve and a natural mat care/grip spray, both available on their own or as part of a bundle.

Our standard mat dimensions are 175cm x 64cm x 0.4cm thick.

Cork needs very little maintenance — a gentle wipe with our botanical grip spray (or a damp cloth) is enough. Avoid harsh chemical cleaners, as they aren't needed and can affect the cork surface.

Cork mats can feel slightly firmer at first and develop their signature grip as they're used, especially once they've been exposed to a bit of moisture (sweat or a light misting).

Not yet — we're currently working toward B Corp accreditation, which requires meeting rigorous standards across governance, workers, community, environment, and customers. It's a benchmark we're actively pursuing.

Yes, our products are sustainably sourced, ethical, and vegan, with no animal-derived materials used.

They're designed to be durable and long-lasting, in line with our goal of reducing single-use, disposable yoga gear.

We're designed in Ireland and ship from within the EU, so EU customers don't face customs charges or import delays.

Yes, we ship internationally — shipping options and delivery times vary by destination. See our shipping page for exact rates and timeframes for your country.

Delivery times depend on your location; EU orders are typically fastest since they ship duty-free from within the EU. You'll receive tracking information once your order ships.

We accept major credit/debit cards and standard secure checkout payment options through our online store.

Yes — checkout is processed through a secure, encrypted payment system, so your payment details are protected.

We offer a 30-day return window from the date you receive your order. Customers in the EU also benefit from a 14-day cooling-off period with no reason required. Please see our full Returns Policy for further details.

 Items must be unworn or unused, with tags attached, and in their original packaging, along with proof of purchase.

No — perishable goods, personalised/custom items, personal care products (like opened grip spray), hazardous materials, sale items, and gift cards are non-returnable.

Email support@thriveliv.com to request a return. We'll send you a return label and instructions — please don't send items back without approval first, as unapproved returns may not be accepted.

Once your return is inspected and approved, refunds are issued automatically to your original payment method within 10 business days (allow extra time for your bank to process it).

We don't process direct exchanges. Instead, return the original item and place a new order for the item you'd like once your return is approved.

Yes — our Teacher Discount Program offers active yoga instructors discounts on mats and equipment. You can apply via our website.

Yes. We supply hotels and spas with business-rate cork mats for guests, and offer corporate wellbeing packages (e.g. employee gifts) as well as bulk studio equipment pricing for yoga studios.

Yes — we run both a Wholesale Program for retailers across Europe and an Affiliate Program where teachers and studio owners can earn commission on referrals. Applications for either can be submitted through our website.

Visit the "For Business" section of our site, choose the relevant program (hotels, corporate, studio, teacher, wholesale, or affiliate), and use the Apply button, or reach out directly via our Contact page.

You can reach us through our Contact page or by emailing support@thriveliv.com, and we'll get back to you as soon as possible.